Showing Notification for Current Tenants, Owners, and Others

ShowMojo can automatically notify tenants, owners, and other third parties of upcoming showings on a daily basis (saving you both time and hassle). You can tell ShowMojo to enforce a minimum notice of up to 96 hours.

Feature Overview

ShowMojo will not allow prospects to book new showtimes for a listing in less than the minimum notice period. This supersedes the settings on any calendars the listing belongs to. However, ShowMojo will allow new prospects to Piggyback or Stack on existing showtimes in less than the required notice period (based on your calendar settings). 

The remainder of this section describes the default behavior and options for showing notification. Settings are configurable on a listing-by-listing basis.

Email notifications: When a listing has showing notification enabled, and when there are upcoming showings, ShowMojo will send an email to each contact at 8 AM. As necessary, ShowMojo will send email notifications midday to ensure current occupants are notified within the appropriate notification period.

Canceled Showing Notifications: When a showing is canceled within 36 hours prior to the scheduled showing, and there are no other showings at that time, ShowMojo can notify the occupant. You can find the option to enable this setting on the Listings page in the Showing Notification section.

Text Notifications: If a showing notification contact includes a phone number, then any midday notifications that ShowMojo sends by email (new or canceled showings) will also be sent by text message. When the update is simple, the information will be included directly in the text message. Otherwise, the contact will be directed to check their email for the details of the update.

Automatically Stop Sending Notifications: When the resident is supposed to have moved out, based on the listing's available date, ShowMojo can stop sending notifications. This is an optional feature. It can be updated on Listing Settings in the Showing Notification section.

Resident Options and Settings

In every notification, residents receive a link to customize their notifications. Residents may:

  • Choose whether they receive notifications by text or email (or both).
  • Pick the number of days in advance they receive notifications (but never less than what is specified on the listing).
  • See upcoming showings in real time — at any time.
  • Access the Resident Notification Settings page to alter these settings.

This feature is not available on ShowMojo CLASSIC accounts.

Account and Listing Setup

Showing notification can be enabled, disabled and configured on a listing-by-listing basis. Just:

  1. Go to the Listings page.
  2. Select the specific listing from the dropdown at the top of the page.
  3. Click Edit above the Showing Notification section.
  4. Enable the setting to add (or edit) email addresses and/or mobile numbers that will be notified about upcoming showings.
  5. Disable the setting to entirely turn off notifications for the listing.

Account-level presets can also be configured on the Listings Settings page in the Showing Notification section.

 

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