Find the Amount Due on a Failed Billing Attempt

ShowMojo will always display this information at the top of a special section on the Billing Settings page.

When ShowMojo Tries Billing Against a New Card and How to Know It Is Successful

ShowMojo will try to bill against new credit card data as soon as you enter it. If you have an outstanding payment, and ShowMojo accepts your new credit card information, then billing was successful.

Credit Card Payment Has Failed but Next Billing Date Is Already a Month or More in the Future

If you receive an email from ShowMojo about a failed credit card billing, but look to the Billing Settings page and see a next billing date of nearly a month (or even further) into the future, this is normal.

ShowMojo renews a customer billing plan even when it cannot obtain payment, and the renewed billing plan is what you see on the Billing Settings page. We do this in order to maintain operation of the ShowMojo service, which should be critical to your business.

However, as noted in the emails sent to you, the amount that ShowMojo could not retrieve is still due. And accounts with repeated failed billing attempts will, quite unfortunately, be disabled until the failed payments can be successfully pulled from the credit card on the account.