Blacklist a Prospect by Email Address or Phone Number

Do you have an overachieving prospect with an underwhelming rental history? Are you receiving listing-site spam from someone fishing for leasing agent email addresses? Do you do lockbox-based self showings and have someone trying to fraudulently access those listings? Or have you got a prospect who, for whatever reason, you don’t want scheduling any more lockbox showings?

ShowMojo can disallow (or block) any specific prospect from scheduling a showing, based on a phone number or email address. You can blacklist from either:

Only Account Owners and Administrators can blacklist leads and showings. Blacklisting stops all scheduling attempts and listing site inquiries. Blacklisting also stops calls to ShowMojo PHONE. In addition to providing a reason for the blacklist action, you can even leave a note on the Communication Settings page to provide more detail.

ShowMojo remembers blacklisted items for thirteen months. Not longer — because phone numbers change, emails change, and sometimes people change.

Finally, ShowMojo will (at its sole discretion) independently review contact information blacklisted for fraudulent activity.

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