Add a Lockbox or Smartlock to a Listing (or Property) for Prospect Self-Showings

ShowMojo supports a wide variety of digital access devices (lockboxes and smartlocks) as well as manual lockboxes. Digital devices have a number of options that manual lockboxes do not have.

This article focuses on adding devices to listings and properties to conduct self-showings. If you have other non-showing-related needs, you might also be interested in Assigning Multiple MojoLocks to a Listing or Property‍. 

Assign a Lockbox or Smartlock to a Listing

Digital access devices can be assigned to listings regardless of whether the listing is on or off market.

ShowMojo needs to know which type of lockbox or smartlock to use on the listing.

  • Digital access devices include MojoLocks, VaultLOCKS, and CodeBoxes. Just select the appropriate device type and serial number.
  • Single code lockboxes are anything mechanical that operates with only one code. Just enter the code to use.
  • Multiple code lockboxes are typically the Nu-Set variety. You'll need the lockbox software to obtain a list of codes that can be uploaded.

All device-based settings are explained directly in the Listings Digital Access subpage. For more information on these settings, see the Options Available for Prospect Self Showings and Digital Access Devices‍ article.

To add a lockbox or smartlock to a listing:

  1. Go to the Listings Digital Access subpage.
  2. In the listing selector, be sure you've chosen your target listing.
  3. In the Primary Access Device section, select and add the device.
  4. In the Self-Showings section, review and update those settings. If you need assistance, you can review: Options Available for Prospect Self Showings and Digital Access Devices‍.

Assign a MojoLock to a Property

MojoLocks can be used to allow prospects restricted access first to a property and then to the unit within the property. When a property MojoLock is configured for self-showing access, ShowMojo automatically manages all communication to get the prospect both into the property and then into the unit.

To add a MojoLock to a property:

  1. Go to the Properties page.
  2. In the properties selector, chose your target property.
  3. In the left-hand column, click Digital Access.
  4. In the Additional MojoLocks section, locate or add the MojoLock that you want to use with self-showings.
  5. Toggle on include in self-showings for that MojoLock.
  6. Click Save.

Other Digital Access Device Assignment Options

Digital access devices can also be assigned and unassigned from listings on the:

Digital Access Devices Are Still Usable Even When Not Accessible for Prospect Showings

On the Listings Digital Access subpage, when:

  • a digital access device in has been added in the Primary Access Device section, and
  • the Self-Showings section is configured to allow only in person (accompanied) showings

The device does remain available for access codes to be pulled using the Digital Access Report, Text-to-Access and the Web App and Mobile App.

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