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Add a Lockbox or Smartlock to a Listing for Prospect Self Showings
ShowMojo supports a wide variety of digital access devices (lockboxes and smartlocks) as well as manual lockboxes. Digital devices have a number of options...
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Conduct Both Accompanied and Self-Showings on a Listing
Offering both accompanied and self-showing options is a great way to both boost the credibility of self-showings and guard against the loss of prospects...
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Configure Lockbox and Smartlock Defaults for All New Listings
Default digital access device behaviors can be configured on the Listings Settings page in the Lockbox and Smartlock Defaults section. The specific settings are...
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Options Available for Prospect Self Showings and Digital Access Devices
ShowMojo provides a variety of options and uses for lockboxes (whether manual or digital) and smartlocks. At the Account Level When the self-show scheduling...
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Comparison of Digital Lockbox Offerings
Choosing between the CodeBox and Vault eLockbox and looking for additional guidance? Both are very dependable options. But here's a key distinction: CodeBoxes have...
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View Codes and Details with the Digital Access History Report
One critical thing to understand about this report is that it is not a history of the prospects who received access codes. For showings,...
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Extra Security and Notification When a Prospect Begins a Self-Showing
ShowMojo can be configured to have the prospect check in at a listing before gaining access for a self-showing. This feature may be used:...
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Give Staff and Vendors CodeBox, VaultLOCKS, and MojoLock Codes with Text-to-Access
Need to give vendors and staff access to listings? Text-to-Access provides immediate and secure access to digital-access-enabled listings (both on and off market). With...
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Access Code Distribution for Lockbox and Smartlock Showings
For lockbox and smartlock showings, ShowMojo normally distributes access codes immediately after the prospect confirms he or she will attend the showing. ShowMojo's Automated...
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Digital Access Devices Showing Assignment Behavior for Multi-User and Lead Claim
Depending how your leasing team operates, you might need a different mix of settings to handle lockbox or smartlock-based self-showings. You'll find the setting...
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The Security Wizard for Self-Showings
We know ShowMojo’s self-showing features are stuffed with options. That’s to support the varied practices and needs of each individual property manager or owner...
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Handle a Prospect Who Left a Self-Show but the Key Is No Where to Be Found
Sorry to hear this happened. We would advise calling and emailing the prospect. It’s always possible there was some sort of honest mistake and...
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Digital Lockboxes That Are Not in Use Do Not Need to Be Returned
Digital lockboxes that have been purchased through ShowMojo are the customer's property. If you are no longer using one or more CodeBoxes or VaultLOCKs...
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Automatically Remove a Digital Lockbox from a Listing When the Listing Goes off Market.
Yes, ShowMojo can do that. You'll find the setting on the Digital Access Settings page in the Additional Settings section.
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Fraudulent Showing Auto-Detection, Flagging and Canceling
ShowMojo has built-in fraud auto-detection functionality for lockbox-based showings that: Tracks and blocks the contact details of known scam artists platform-wide — to stop...
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Digital Access Device Pricing and Ordering New Devices
Digital Access Devices (MojoLocks, CodeBoxes and VaultLOCKS eLockboxes) can be ordered from the Digital Access Settings page. Pricing information is also found on that...
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Self-Show Location Verification and Fraud Warning Message
To help counter Fraudulent Self-Showing Activity, ShowMojo has added a feature to confirm the prospect's physical presence at the listing at the time of...
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Request Digital Access Device Codes from the ShowMojo Mobile Website
This is easier than eating pie. Just navigate to ShowMojo.com on your smartphone, then: Log in to the mobile site. Click on the menu...
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Use the Digital Access Report for Easy Access and Configuration
Need a list of all your digital access devices? The Digital Access Report, located on the Reports page, provides easy access to your entire...
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Access Device Serial Number Does Not Appear on the Listing Page nor Digital Access Report
If you have one or more digital lockboxes with serial numbers that do not appear in ShowMojo, please Contact ShowMojo support and be sure...
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Request a Code for a VaultLOCKS or CodeBox Digital Lockbox That Is Not on a Listing
ShowMojo lets your staff and even vendors gain immediate and trackable access to any listing with a digital lockbox hung on it (whether that...
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Bring Your Own VaultLOCKS or CodeBox Digital Lockbox (and How to Add it to Your Account)
A Disclaimer for New CodeBox Users If you want to use CodeBoxes for the first time, we highly recommend Purchasing CodeBoxes through ShowMojo. They...
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Using Digital Access Devices on Off-Market Listings
ShowMojo supports use of digital access devices on off-market listings (as well as Supporting Digital Lockboxes That Are Not Assigned to a Listing). Smartlocks...
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Identify the Last Known Location of a CodeBox or VaultLOCKS Digital Lockbox
Looking to find a missing or lost CodeBox or VaultLOCKS? The simple answer is to go to the Digital Access Report and search for...
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Use Digital Access Devices for Vacation Rentals and Other Short Term Housing
Digital smartlocks and lockboxes can be used to allow access to vacation rentals and short-term units, for occupants or even staff and vendors. The...
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Ensure the Correct Showing Agent is Notified When a Prospect Accesses a Digital Lockbox
This feature set does require a Multi-User account. To have digital lockbox access notification alerts sent to the appropriate showing agent, you will need...
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Schedule a Test Showing for Self-Show (Lockbox or Digital Access) Showings
Think of this article as a short-cut. If you are new to ShowMojo -- or have a new ShowMojo account -- here's how you...
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Automated Security Check with the Prospect After Each Lockbox Showing
Following each lockbox self-showing -- when ShowMojo distributed an access code to the prospect -- ShowMojo automatically follows up with the prospect to ensure...
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Lockbox Self-Show Insurance
Ready to start? Here's how you Enable Lockbox Self-Show Insurance. ShowMojo now offers lockbox-based, self-show insurance. This is first-party insurance for property managers....
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When Dropped, a Digital Lockbox Door May Pop Open
When a digital lockbox is dropped enough times, from a high enough distance, at some point the key compartment door is likely to pop...
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Enable and Disable Lockbox Self-Show Insurance
You can review pricing, coverage details and more in the Lockbox Self-Show Insurance article. To enable Lockbox Self-Show Insurance on your account, simply: Go...
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The Risks of Single-Code Mechanical Lockboxes
One of the main pitfalls of self-showings is that scammers and fraudsters will always try to exploit this process. Using a single-code mechanical lockbox...
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Showing Behavior When a Listing is Switched between Self-Show and In-Person Showings
When an on-market listing has in-person showings already scheduled and a digital access device is added to the listing, all showings that haven't been...