Conduct Both Accompanied and Self-Showings on a Listing

Offering both accompanied and self-showing options is a great way to both boost the credibility of self-showings and guard against the loss of prospects who don't want to self-show. This is the case even if you provide only a couple showtimes for accompanied showings each week.

The option for both accompanied and self-showings on a listing is configured on the listing's Digital Access page. Just follow these steps.

  1. Navigate to the listing's Digital Access page.
  2. Configure a digital access device (if one is not already configured).
  3. Within the Self-Showings section, set the "Prospects can schedule" option to "both self-showings and in-person showings".
  4. You can also configure ShowMojo should to automatically verify self-showings by credit card authentication, driver's license verification, or to give this option to the prospect.
  5. Be sure to assign this listing to a calendar that represents the actual times you or an agent will be available for accompanied, in-person showings.

Additionally, you can determine which showing option the prospect sees first -- accompanied or self-show. You can set this behavior on the Digital Access Settings page in the Additional Settings section.

When a listing is configured for both accompanied and self-showings, ShowMojo handles all the details for the prospect as he or she selects between the two different options. Self-showings are scheduled against all-day availability while accompanied showings are scheduled using the actual availability of you or your agents. If the prospect selects the self-showing option, ShowMojo explains why credit card authentication or driver's license verification may be required.



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