Remove Prospect Contact Information and Other Details from a Lead or Showing
On very rare occasion there might be a desire to "remove a prospect from ShowMojo". Note that this is fundamentally different than a request to Unsubscribe a Prospective Renter from Prospect Nurturing Emails, which is a more common and easily accomplished activity.
Because of how everything is tightly woven together, ShowMojo does not have the ability to just "remove" or "erase" a lead or showing. However, something similar can be accomplished while keeping the lead or showing in place. Simply:
- Log into the ShowMojo Dashboard.
- Locate the lead or showing. (If necesary, here is how to Search for a Lead or Showing).
- Change the name on the showing and clear out any fields (such as email, phone or answers to screening questions) that might cause concern.
- Save the showing record.