When you view the history of a showing and see the message:

 "Canceled by prospect over the phone" 

This means ShowMojo PHONE Detected the as an Upcoming Showing, intercepted it and interacted with the prospect. The showing was then canceled for one of the following reasons:

• The prospect explicitly chose to cancel the showing.
• The prospect explicitly chose to reschedule the showing (a cancel being the necessary first step).
• The prospect would have arrived to the showing too late, so ShowMojo canceled the showing and offered the prospect the option to reschedule.