ShowMojo takes multiple steps to solicit post-showing feedback from prospects.
First, after a showing is completed, the schedule-a-showing page for that showing automatically becomes a feedback survey. If the prospect returns to that scheduling page, the feedback survey is the first thing they see.
Second, ShowMojo solicits feedback with its Automatic Post-Showing Follow Up emails and text messages.
Finally, on any lockbox showing, ShowMojo asks the prospect to give feedback after Confirming the Prospect Secured the Listing after the showing.
When a prospect gives feedback:
- ShowMojo emails that feedback to the appropriate showing agent and the account owner.
- ShowMojo includes an aggregate report of the feedback in your Listing Activity Reports.
- All completed surveys can be viewed and downloaded from the Feedback report. (Note that when a prospect has a publicly available photo such as a Gravatar, that photo is included on this report.)
Please note, post-showing feedback surveys are only made available on rental listings.