ShowMojo syndicates all listings with a special email that ensures the leads come directly back to ShowMojo. Whenever you receive a prospective renter inquiry directly from an Internet Listing Site (and there is no header identifying it as coming from ShowMojo) the source of that listing always is from outside of ShowMojo.
To truly resolve this situation you must Identify the Syndication Source of a Listing on the specific Listing Site.
If you discover the listing is being syndicated by a Listing Import Source you have connected to ShowMojo, then consult our Configure All Third-Party Systems for Marketing with ShowMojo article and follow the steps specific to your listing source system to resolve the issue. In many cases, this means disabling syndication in the source system. But in some cases you will need to update your listing contact information within the source system.
If you discover the listing is being syndicated by a system other than an import source on your ShowMojo account, then you will need to either stop syndication within that system or update all listings in that system to use your ShowMojo PHONE Number and Auto-Reply Email Address.