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The Leads Filter and "Flagged for Reply" Score Process
The leads filter on the ShowMojo Dashboard is something your team might use frequently (if you are regularly doing your own prospect nurturing) or...
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Search for and Review History on a Lead or Showing
Find a Lead or Showing On the ShowMojo Dashboard there is a built-in prospect search feature, that allows searching by: Prospect name Email Phone ...
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Unsubscribe a Prospective Renter from Prospect Nurturing Emails
Your prospects can always remove themselves from Dynamic Prospect Nurturing emails. There's a link right at the bottom of every email. We are not...
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When Calls to ShowMojo PHONE Are Counted As Leads
When someone calls ShowMojo PHONE and hangs up without taking any action, ShowMojo does not count this as a lead. Additionally, ShowMojo does try...
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What Is a Lead and How Are Leads Counted
ShowMojo uses leads to capture and track a prospective renter interested in a specific listing. Leads are created and counted when they first enter...
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Forwarding Leads from Gmail to ShowMojo
These steps are only necessary when Forwarding Leads from Listing Sites and Other Sources to ShowMojo. Log in to the Gmail account you want...
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Forwarding Leads from Yahoo to ShowMojo
These steps are only necessary when Forwarding Leads from Listing Sites and Other Sources to ShowMojo. Log in to the Yahoo account you want...
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Forwarding Leads from iCloud to ShowMojo
These steps are only necessary when Forwarding Leads from Listing Sites and Other Sources to ShowMojo. Log in to the iCloud account you want...
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Forwarding Leads from Microsoft Outlook to ShowMojo
These steps are only necessary when Forwarding Leads from Listing Sites and Other Sources to ShowMojo. Log in to the Outlook account you want...
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Lead Export and Calendar Integration for Rent Manager 12
Accounts with a Rent Manager 12 listing import configured can also export leads captured through ShowMojo back into Rent Manager. This feature can be...
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Export Leads to MailChimp
Yes, ShowMojo can definitely automatically export all your leads to MailChimp. This feature is included in all ShowMojo plans except ShowMojo CLASSIC. MailChimp lead...
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Investigate Why Dynamic Prospect Nurturing Emails Didn't Send
Dynamic Prospect Nurturing emails send in four cases: When a new listing goes on the market. When rent is reduced on a listing. Every...
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Include Other People on Lead and Showing Details Emails
An entire ShowMojo account can be configured to notify a specific list of contacts on new showing, showing update and showing cancellation emails (whether...
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Add, Email or Text a Lead through the ShowMojo Dashboard
Just to be clear, this should not be a normal activity. ShowMojo is meant to automate your entire leasing process, answer all emails and...
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The Difference between Leads and Showings
ShowMojo uses leads to capture and track a prospective renter interested in a specific listing. A showing is simply a lead that has an...
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Hide Leads from the Leads Filter on the Dashboard
When you no longer want to see a lead in the Leads filter, click on the Hide link associated with that lead. This will...
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Send the Same Email to Multiple Showings or Leads
ShowMojo will automatically do this for you in some specific cases: When Pre-Marketing a listing. When using Contact Later to automatically notifying prospects about...
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Use a Dedicated Email Address to Collect and Forward Inquiries to ShowMojo
Note: ShowMojo Automatically Responds to Listing Site Inquiries for any inquiries captured through ShowMojo syndication activities. This article pertains only to Forwarding Leads from...
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When There Is No "Announce this Vacancy" button
The Announce this Vacancy button is displayed on a listing when: That listing is put on the market within ShowMojo. ShowMojo is able to...
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Dynamic Prospect Notifications Feature Overview
One primary ShowMojo goal is to automate the leasing best practices that you don't have time for. Dynamic Prospect Notifications is one of those. ...
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Reasons for Declined Showings
ShowMojo declines showings when a prospect fails to meet the requirements of one or more Screening Question Restrictors. You may find instances of declined...
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Listing Site Auto-Reply Emails Can Be Turned Off Only By Disabling Syndication
Frankly, we don't recommend this. ShowMojo exists to automate your leasing process. ShowMojo's Listing Site Auto-Reply Emails are an integral part of the process...
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Request a Document As Needed or After the Normal Screening Process
Most often, Drivers License and Document Verification is a feature used as part of the pre-showing screening process, and you'll want to configure it...
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Retain and Review Showings Declined by Screening Question Restrictors
ShowMojo can handle declined showings one of two ways. The Default, and Quiet, Approach By default, showings are quietly declined by a Screening Question...
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Retrieve Old Lead and Showing Records
Leads and showings can be searched and found on the ShowMojo Dashboard until they are six months old. To search for prospects, see the...
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Remove Prospect Contact Information and Other Details from a Lead or Showing
On very rare occasion there might be a desire to "remove a prospect from ShowMojo". Note that this is fundamentally different than a request...
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Leads with "No Name"
On the ShowMojo Dashboard, when viewing the Leads filter, you can sometimes (and sometimes often) find leads with "No Name". These are incoming phone...
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Move a Lead (or Showing) from One Listing to Another Listing
Please note that in addition to moving a lead from one listing to another you can also Copy a Lead or Showing and assign...
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Copy a Lead (or Showing) to Create a new Lead (or Showing)
You can easily copy prospect information from one lead (or showing) to create a new one. Just: Go to the ShowMojo Dashboard. In the...
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Manually Enter Leads to Be Included in Dynamic Prospect Nurturing
ShowMojo's Dynamic Prospect Notifications feature automatically emails prospects whenever rent is reduced on a listing in which they expressed interest, or when you put...
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Shortened (or Incomplete) Email Addresses on the ShowMojo Dashboard
ShowMojo often displays shorted prospect email addresses on the Dashboard in order to save space. When sending an email, ShowMojo will use the full,...
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Introduction to the Showing Qualification Settings Page
Screening your prospects before they schedule is an important part of ShowMojo’s Leasing Automation process. We house several of our most important pre-showing screening...
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Leads That Don't Display an Assigned Listing on the Dashboard
In certain instances, a prospect's information will display under the Dashboard Leads filter without an associated listing. This happens based on one of two...
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Assign Leads to a Property Instead of the Individual Listing
Some paid multi-family listing sites do not reliably provide the unit details when transmitting leads. To accommodate for this situation, ShowMojo will assign email...
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Two-Way Text Messaging with Prospective Renters
Feature Overview ShowMojo's two-way texting lets you and your team communicate with any prospect in ShowMojo on any leasing-related matter. You can do this...