Screening your prospects before they schedule is an important part of ShowMojo’s Leasing Automation process. We house several of our most important pre-showing screening...

Pre-showing questionnaires are used by nearly every ShowMojo customer, whether simply to gather helpful information or to actively screen out prospects who won't meet...

ShowMojo's prospect screening functionality is one of its more powerful (and complex) features. Adding screening questions is deceptively simple, but understanding how these screening...

Once you've Created A Pre-Showing Questionnaire it's possible to assign certain questionnaires only to certain listings. This is helpful for situations when particular listings...

You don't need multiple screening questionnaires to handle every nuance of screening. Listing Groups can be used to trigger any screening question on any...

Screening question restrictors are built directly into ShowMojo's Pre-Showing Questionnaires. Restrictors identify prospective renters who do not meet specific listing-based criteria and stop them...

ShowMojo can restrict prospects with pets (cats, dogs, or both) from scheduling a showing on a specific listing based on the allowable pets information...

ShowMojo's scheduling restrictors are built to keep unqualified prospects from scheduling and give them a general "you didn't meet the qualification requirements" reason why....

ShowMojo can handle declined showings one of two ways. The Default, and Quiet, Approach By default, showings are quietly declined by a Screening Question...

The income Screening Question Restrictor will disallow prospects from scheduling when they declare an income less than the requirement. If you believe you have...

Document verification allows property owners, managers and leasing agents to easily obtain, review and approve a document prior to a firmly-scheduled showing. Review can...

Do you have an overachieving prospect with an underwhelming rental history? Are you receiving listing-site spam from someone fishing for leasing agent email addresses?...

Do Not Notify Team Members About Claimed Showings When using document verification with Lead Claim, it is recommended that ShowMojo NOT notify all team...

ShowMojo's Document or Driver License Verification features provide a timeline and flexible review options to ensure the best security while also providing prospects the...

ShowMojo has options available to automate all, or nearly all, of your document review process. How much to automate, ultimately, is a decision for...

The Ask about Move-In Date Screening Question Restrictor is tuned to behave differently depending upon the listing's available date. Specifically when the screening question...

On a listing-by-listing basis, you can let each prospect decide how they prefer to verify their identity. The prospect will be given the option...

ShowMojo offers credit card validation as one way to confirm the identity (and seriousness) of a prospective renter. Credit card validation, similar to Document...

This article explores the possibility of requiring prospects to complete both:  Document (Drives License) Verification Credit Card Authentication There is a separate article for...

Join us as we enter into the realm of impossibility, as ShowMojo currently has no function to charge prospect credit cards. If the prospect...

As a security and privacy measure, ShowMojo does not retain prospect (or even customer) credit card information. These details are immediately and securely passed...

The Ask Tenant Address screening question is not a mainstream feature, but it has some very significant uses, so we do make it available...

While the vast majority of individuals have access to a cell phone that can successfully transmit photo messages, there are a small number of...

If you have a listing with a Credit Card Validation question or a Drivers License Verification question -- and you don't want that question...

Prospects don't simply "sneak" through screening question restrictors. The answer to this question depends upon the specific case. If the prospect completed the screening...

When using Drivers License and Document Verification for one reason or another you may chose to approve a showing without receiving a document. To...

One major purpose of ShowMojo is to keep you from having to answer the phone. Nonetheless, there’s always been a small percentage of prospects...

ShowMojo understands that it is important that your prospective tenants know that their information is secure when they submit their documents for verification. ShowMojo...

ShowMojo's Drivers License and Document Verification‍ allows you to select who will review each document. When a document is submitted by a prospect, ShowMojo...

ShowMojo gives users the ability to restrict non-mobile phone numbers from scheduling self-showings. This will prevent your prospects from using landlines or VOIP services,...

By default, ShowMojo remembers documents submitted for Drivers License and Document Verification‍ for 30 days. So prospects who have already had their documents approved...

Using ShowMojo's Driver License and Document Verification‍ feature and reviewing those licenses? Here's some important things to look for. What to Look For Here...

Overview ShowMojo's fully automated identity decisioning builds directly upon our Automated Identity Document Verification foundation and removes any need for you and your team...

As self-showing fraud continues to evolve, ShowMojo is always on the lookout for ways to end the self-showing fraud issue for good. This feature...