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  • Uploading Multiple Photos to a Listing

    To upload multiple photos via drag and drop, simply drop multiple photos into the photo drop zone on the Listings page. To upload multiple...

  • Edit (or Do Not Edit) Listings Imported into ShowMojo

    By default, listings imported into ShowMojo cannot (and should not) be edited. Many edits to a listing will be over-written each time ShowMojo pulls...

  • Numbers of Photos Allowed on a Listing

    There is no hard limit on the number of photos that can be attached to a listing. Customers have successfully added or imported 20...

  • Listing Address Does Not Show Correctly on a Map within ShowMojo

    If you are simply looking to adjust the mapping location of a listing, you have also arrived at the correct article. For Listings Entered...

  • Add Hyperlinks to Listings

    Hyperlinks can be added to the Highlights section of listings, simply by using standard HTML tags. This displays correctly (and the links will work)...

  • Issues Caused by Duplicate Listings with the Same Address

    We try our best, but because of the way Listing Import Automation is designed to work, it occasionally happens that two listings with the...

  • Send Automated Weekly Listing Activity Reports to Owners

    Listing Activity Reports are available to be viewed at any time on the Listings Report page. Automatically Distribute the Report Listing Activity Reports can...

  • Enable Address Masking on a Specific Listing

    Sometimes you need to be less than public with a listing address. For example, with a vacant unit in an edge neighborhood. When address...

  • Enable Showing Acceptance for a Specific Listing

    Sometimes you have an agreement with a tenant or owner, allowing them to approve each showtime. Or, for whatever reason, you want to review...

  • Secondary Listings and Cross-Marketing

    Feature Overview As prospects interact with your listings, ShowMojo automatically cross-markets your other similar (and available) listings. Secondary listings are an integral part of...

  • Showing Notification for Current Tenants, Owners, and Others

    ShowMojo can automatically notify tenants, owners, and other third parties of upcoming showings on a daily basis (saving you both time and hassle). You...

  • Listing Modification Update Times

    Modifications to your listing will show on ShowMojo immediately after you click the “Save” button. Updates to Internet listing sites are unfortunately a longer...

  • Listing Off-Market Automation

    Whether you are importing listings or maintaining them within ShowMojo, ShowMojo off-market automation kicks in as soon as it is aware of an off-market...

  • What Is a ShowMojo Listing

    A listing is any place that you have for rent (or For Sale) like an apartment, condo or home. Your listings represent your inventory,...

  • Manage and Schedule Multiple Listings in a Single Property

    ShowMojo has a special set of features for managing and scheduling multiple listings as a single property. These features can be used both with...

  • Update Several Listings at Once

    Currently this functionality is available for (but restricted to) listings that are managed within Properties.

  • Listing Photo Types and Size That ShowMojo Supports

    JPG, GIF, WEBP and PNG formats up to 10 meg in size can be uploaded as listing photos. In addition, keep in mind, that...

  • Understand the Page View Numbers Displayed on the Dashboard

    ShowMojo includes a handy activity-tracking feature — accessible directly from the Dashboard — that tells you the number of page views and showings for...

  • Listing-Specific Showing Instructions for Prospects

    For a given listing you might need to tell a prospect where to meet you (such as a courtyard building) or you might need...

  • Automated and Custom Watermarking

    ShowMojo's watermarking is both a security and a marketing feature. It can be configured in one of two ways: Normal Risk: Photos included on...

  • Merging Duplicate (and non-Duplicate) Listings

    ShowMojo has a listing merge feature that is easily accessible from the Listings page. Just click on the Merge button in the upper right....

  • Merging Listings from Active Import Sources

    ShowMojo's Listing Merge feature may exhibit unintended behaviors when used with listings that are generated from active Listing Import Sources. ("Active" as in: enabled...

  • Review All On-Market (or Active) Listings with the Detailed Listing Data Report

    For a full list of all your listings, the best place to go is the Detailed Listing Data Report. This includes both on-market and...

  • Add Videos to ShowMojo-Managed and Imported Listings

    This article is for video tours. ShowMojo also lets you Add Virtual and 3D Tour Links to Listings‍. A video can be attached to...

  • Automatically Set and Update Listing Details on Import

    When importing listings from a Listing Import Source ShowMojo automatically attempts to set the listing details based on the details (or amenities or features)...

  • Do Not Allow Showings on a Listing Before a Date, After a Date, or During a Specific Timeframe

    Listings can be individually configured to block scheduling before a date, during a timeframe, or after a date -- regardless of any other system...

  • Investigate Why Dynamic Prospect Nurturing Emails Didn't Send

    Dynamic Prospect Nurturing emails send in four cases: When a new listing goes on the market. When rent is reduced on a listing. Every...

  • When There Is No "Announce this Vacancy" button

    The Announce this Vacancy button is displayed on a listing when: That listing is put on the market within ShowMojo. ShowMojo is able to...

  • Specify Bedroom Information on Listing Details

    Especially in urban areas, providing dimensions and other details about bedrooms can save unnecessary emails, phone calls and even unnecessary showings. For listings that...

  • Prospects not Receiving Access Codes for a Listing on a CodeBox or VaultLOCKS Digital Lockbox

    This article helps investigate (and when necessary, correct) when one or more prospects are not receiving access codes for showings scheduled on a listing...

  • How to Delete a Listing

    Listings can be deleted from the Dashboard and Listings pages. Only off market listings can be deleted. When a listing is off market, just...

  • Use Listing Groups to Automate Tasks and Customize the Prospect Experience

    Listing groups provide a simple and flexible way to collect and track your listings – especially when you have a lot of them. Add,...

  • Use ShowMojo with For Sale Listings (and for Other Purposes)

    ShowMojo supports for sale listings.  Additionally, listings can be created within ShowMojo for scheduling activities not associated with rentals or sales. Examples of these...

  • Uploaded Photos Appear Sideways or Have Wrong Orientation

    If an uploaded photo looks correct on your computer but wrong in ShowMojo this is often because of an issue with the photo metadata....

  • Add Virtual and 3D Tour Links to ShowMojo Listings

    A virtual or 3D tour link can be added to each of your ShowMojo listings.  The listing will then include the virtual tour link...

  • Review the History of a Listing

    Similar to Showing History, ShowMojo provides the ability to review many historical elements of a listing, including: When it was created of imported. When...

  • Take a Listing Off Market but Keep the Showings

    It is not uncommon that once an application is received, an owner or property manager stops marketing the listing, but retains the existing showings,...

  • Reorder Photos on a Listing

    To reorder photos on a ShowMojo-managed listing: On the Listings page, go to the Photos section. Click Edit. Drag and drop the photos to...

  • Delete or Merge Accidental or Unintentional Copies of Listings

    If there are no leads or showings on the "copy" listing, then you can simply click Off Market and the Delete the listing. If...

  • ShowMojo Displays a Half Bath as .1 and not .5

    There are different opinions in different US regions about how half baths should be displayed in shorthand notation.  For example, should a home with...

  • The Complete List of Listing Details

    The following categorized list contains every possible detail for a ShowMojo listing. Rooms and Interiors Recently rehabbed High ceilings Fireplace Dining room Office Basement...

  • Required Listing Updates for Newly On-Market and Off-Market Listings

    Feature Overview This feature automatically tracks needed updates on listings.  Showing agents are automatically prompted to provide needed updates the first time a user...

  • Schedule and Market Individual Bedrooms (Co-Living)

    ShowMojo supports essentially all features for individual room-based rentals.  These listings can be distinguished by specifying the Bedroom housing type in the Essentials section...

  • Configure and Display Listing Promo Banners

    Add customizable promo banners to your Listings Gallery and individual listing pages. Feature Set Up The following banner options can be enabled on the...

  • Review Online Ad Health for an Individual Listing

    The Listing Online Ad Health page provides easy access -- on a listing by listing based -- to: Real-time listing setup and syndication alerts....

  • Manually Set a Listing Location for New Construction and Other Issues

    For ShowMojo-managed listings, our mapping service very occasionally doesn't get the location correct. That's most often the case with new construction homes that simply...

  • Listing Tracking Numbers Feature Overview

    Improved Insights and Performance With listing tracking numbers, ShowMojo automatically assigns and markets a unique phone number for each of your ShowMojo listings. When...

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